03 — Infrastructure
Infrastructure and managed operations
Most incidents are not exotic. They come from identity drift, silent backups, and dashboards nobody trusts. We put the operational spine back under the estate you already have.
What we do
- Directory, SSO, and device identity — on-prem, cloud, and hybrid.
- Network design: segmentation, remote access, DNS, and the paths between sites.
- Observability: metrics, logs, and alerts that page a human only when it matters.
- Backup, restore tests, and disaster recovery that has been rehearsed.
- Runbooks and on-call hygiene so knowledge is not trapped in one engineer’s head.
Typical outcomes
- A known-good baseline for access, patching, and backup.
- Fewer noisy alerts and a clearer path from symptom to owner.
- Documented restore times you can quote to the business.
Related services
Is the estate running, or merely up?
If restore tests, on-call, or identity reviews keep slipping, that is a good place to start.